Customer Support
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Recent activity by Customer Support-
What insights do you provide back to advertisers apart from campaign KPI?
Apart from the campaign’s KPI which is a prerequisite, we also provide data analysis based on the past trends of the campaign.The dashboard itself provides a wide spectrum of performance analytic p...
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My KPIs comprise clicks/CTR/landing page views - how do I design the best possible creative?
To maximize click‑through rate (CTR) and drive stronger campaign performance, it is highly recommended that you use rich media creatives that include a clearly visible Call‑To‑Action (CTA) button. ...
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How can I measure the success of engagement based campaigns?
To measure the success of engagement-based campaigns on the Doceree Marketing Platform, you utilize the Measure section’s Analytics page to track performance across several specialized tabs and AI-...
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What are the bidding strategies for Programmatic Ad pricing models?
Following are the bidding strategies:CPM: Also known as Cost per Mille or Cost per Thousand Impressions, this bidding strategy is used for campaigns where you want to increase the visibility of you...
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What is a ‘recommended CPM’?
Doceree provides a fluid CPM that is based on a CPM range, giving our advertiser partners access to all available inventory types. Doceree can offer a lower CPM within its provided range, however t...
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I’m not using third-party tags - in what format should my creative assets be in?
We suggest that you follow these formatting suggestions, for display and text-based ads, in case you are not using third-party tags:For display ads - Size of all creatives should be in pixels and t...
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Does your analytics include post-click tracking?
No, our analytics does not provide data on post-click tracking. We display ads to HCPs and provide performance tracking across a wide spectrum of parameters including specialization, location, crea...
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What is a ‘recommended CPM’?
A recommended CPM (Cost Per Mille) is a projected cost for every thousand impressions served, generated by the platform's AI-driven planning tools to help advertisers budget effectively.Key details...
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I’m not using third-party tags - in what format should my creative assets be in?
We suggest that you follow these formatting suggestions, for display and text-based ads, in case you are not using third-party tags:For display ads - Size of all creatives should be in pixels and t...
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What insights do you provide back to advertisers apart from campaign KPI?
To analyze the performance of your campaigns on the Doceree platform, you utilize the Measure section, of the Marketing Platform, which provides detailed analytical data across different messaging ...