Customer Support
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Recent activity by Customer Support-
How do I use the Marketing Platform dashboard?
You can make use of the platform dashboards by leveraging them as central hubs for global campaign management and brand-specific performance tracking. The platform provides two primary types of das...
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Can you provide exclusivity/100% SOV?
Doceree has the capability that enables us to provide 100% Share of Voice (SOV), so we can provide exclusivity to our partners. Agreements pertaining to exclusivity primarily depend upon campaign b...
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When running multiple specialities are you able to provide a breakdown by each speciality?
When creating a target group on the Doceree platform that includes multiple medical specialties, you can accomplish this through the Demographics tab, the Keyword tab, or by uploading a custom list...
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What are the service level agreements (SLA) for setting up a campaign?
All creative assets to be supplied a minimum of 5 working days ahead of the campaign "go live" dateAll Reporting requirements including report formats and data exchange protocols to be agreed a m...
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What is the service-level agreement (SLA) for setting up a campaign?
Once we receive all the assets from you, we subject those assets to a creative review, which ensures that there are no technical issues and the said assets are good to get uploaded on the Doceree M...
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Why do EHR campaigns have low or no CTR?
Most EHR (Electronic Health Record) platforms restrict the use of clickable macros as a safeguard to ensure smooth, uninterrupted interactions between healthcare professionals (HCPs) and their pati...
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Can you provide exclusivity/100% SOV?
Doceree has the capability that enables us to provide 100% Share of Voice (SOV), so we can provide exclusivity to our partners. Agreements pertaining to exclusivity primarily depend upon campaign b...