Customer Support
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Recent activity by Customer Support-
Understanding Ads.txt and its implementation
What is Ads.txt? Ads.txt (Authorized Digital Sellers) is an initiative from IAB Technology Laboratory. It is a simple, flexible and secure method that publishers can use to publicly declare their p...
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App-based integrations (iOS) - Ad Slot/s Integration
The Doceree Publisher Tag (DPT) is an ad-tagging library for ‘Doceree for Publisher’ program which is used to dynamically build ad requests. It takes key details from you (such as ad unit code, ad ...
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What are the bidding strategies for Programmatic Ad pricing models?
Following are the bidding strategies:CPM: Also known as Cost per Mille or Cost per Thousand Impressions, this bidding strategy is used for campaigns where you want to increase the visibility of you...
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Why is it important for me to pass data for trigger messaging and is it PHI?
We don't pass any identifiable PHI. The minor clinical data we do pass increases both accuracy of the message and the revenue which is generated and shared with the partner. The data points passed...
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What is a ‘recommended CPM’?
A recommended CPM (Cost Per Mille) is a projected cost for every thousand impressions served, generated by the platform's AI-driven planning tools to help advertisers budget effectively.Key details...
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I’m not using third-party tags - in what format should my creative assets be in?
We suggest that you follow these formatting suggestions, for display and text-based ads, in case you are not using third-party tags:For display ads - Size of all creatives should be in pixels and t...
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What insights do you provide back to advertisers apart from campaign KPI?
To analyze the performance of your campaigns on the Doceree platform, you utilize the Measure section, of the Marketing Platform, which provides detailed analytical data across different messaging ...
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Email based integrations - Platform Integration
This is a one-time activity. For adding each new mailer, repeat the same process. There is no limit to the number of mailers that you can add as part of platform integration. It is not mandatory to...
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Common MACROS for e-newsletters
List of Known Newsletter EUID macros MailChimp *|CAMPAIGN_UID|**|UNIQID|* SailThrough {{emailnum}}{{time()}} Emma [[member_id]][[mailing_id]] RealMagnet message_id Adestra $AMF_UNIQUE$
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Do you have video (creative) inventory?
Yes, our platform supports different messaging formats, including video-based inventory. We offer robust access to premium video inventory across a wide range of digital environments, enabling adve...