Customer Support
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Recent activity by Customer Support-
How do I use the Exchange dashboard?
Doceree’s agency and brand dashboards provide access to a campaign overview that aligns with your needs to monitor the real-time performance of marketing projects.Agency Dashboard: An agency will h...
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How can I design engaging ads for my audience?
The power of design should never be underestimated. 50% of companies say that design plays a massive role in how they achieve success. After all, design influences the first impression and the way ...
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What reporting metrics can I expect?
Doceree platform provides performance tracking across a wide spectrum of parameters including specialization, location, creative size, ad position, channel, platform type, user device, browser, and...
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What is the billing process for brands and media agencies?
Billing happens for every brand at the end of every month or an additional bill is generated if the campaign spends exceed $500 before the end of the month.Doceree accepts all major international c...
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How much service fee does Doceree charge?
Doceree charges service fees under the following heads:Tech Access FeeDoceree charges a 10% (of media spend) tech fee for the technological set up and for running and implementation of programmatic...
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Is adding credit card for activating account necessary?
It is not always necessary to add your credit card for activating an account. There is also a provision of monthly invoicing, in addition to adding a credit card.
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What is your cancellation policy?
We expect a notice period of minimum 30 days, from your side, before we initiate the process to cancel or terminate any ongoing campaign.
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Glossary - Advertiser
ABM (Account Based Messaging)ABM helps to target accounts or institutions like hospitals, care clinics, integrated delivery networks (IDNs), academic centers and specialty pharmacies. With ABM, you...
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Information on ads by Doceree
All banners run by Doceree have an information iconthat allows users to know more about the ads, as also report them if not suiting to their requirements. Navigating through the banner: On the top ...
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Can you share data of individual physicians who are targeted in the campaign, with us?
Outside of the US, we are unable to provide data relating to specific individuals targeted in the campaign, due to legal and compliance reasons. We can provide a breakdown in our analytics across...