Customer Support
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Recent activity by Customer Support-
Are there any size restrictions for sharing assets?
Yes, there are size restrictions, which should be taken care of when you share assets with us. The file size should not be more than 200 KB. As far as dimensions are concerned, there are about 14 d...
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What other engagement based KPIs should I look for, apart from CTR?
A higher CTR doesn’t always equate to enhanced user engagement. At Doceree we encourage use of third-party tracking of creatives enabling our advertiser partners to measure the benefits of using t...
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Can we target using specific keywords?
Yes, you can target specific audiences using keywords by utilizing the Keyword Tab in the Marketing Platform during the target group creation process. A keyword list on the platform is defined as a...
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Are there any size restrictions for sharing assets?
Yes, there are size restrictions, which should be taken care of when you share assets with us. The file size should not be more than 200 KB. As far as dimensions are concerned, there are about 14 d...
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What other engagement based KPIs should I look for, apart from CTR?
A higher CTR doesn’t always equate to enhanced user engagement. At Doceree, we encourage the use of third-party tracking of creatives, enabling our advertiser partners to measure the benefits of us...
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Is adding credit card for activating account necessary?
It is not always necessary to add your credit card for activating an account. There is also a provision of monthly invoicing, in addition to adding a credit card.
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Program Policy - India
These Doceree Inc Advertising Program Terms (“Terms”) are entered into by Doceree Inc(“Doceree”) and the entity executing these Terms or that accepts these Terms electronically (“Customer”). These ...
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Program Policy - United States
These Doceree Inc Advertising Program Terms (“Terms”) are entered into by Doceree Inc(“Doceree”) and the entity executing these Terms or that accepts these Terms electronically (“Customer”). These ...
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Program Policy - Europe
These Doceree Inc Advertising Program Terms (“Terms”) are entered into by Doceree Inc(“Doceree”) and the entity executing these Terms or that accepts these Terms electronically (“Customer”). These ...
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Will my campaigns be billed per DCM impressions?
Your campaign can be billed as per Google Campaign Manager (DCM) impression counts, as per your requirement. To do this, you need to grant access to your brand’s third-party dashboard as a prerequi...