Customer Support
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Recent activity by Customer Support-
Do you have video (creative) inventory?
Yes, our platform supports different messaging formats including video-based inventory.
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Do you have video (creative) inventory?
Yes, our platform supports different messaging formats, including video-based inventory. We offer robust access to premium video inventory across a wide range of digital environments, enabling adve...
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How/When should we optimize campaigns within Doceree Exchange?
It is important not to make significant changes to your ad campaigns while completing the learning phase.This is the time taken by Doceree’s algorithm to learn about your ads and their audiences, a...
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Can we export the data from the platform into our own dashboards/BI tools?
Firstly, we make all of our Analytics reporting available to be exported by our advertising partners via pdf or csv. For information as to how to export this from the platform, please visit this ar...
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Does your analytics include post-click tracking?
Yes, our analytic engine provides always-on data on prescriptions. The Prescription tab within the Measure section of the Marketing Platform provides clinical data analysis for campaigns or sub-cam...
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How/When should we optimize campaigns within the Doceree Marketing Platform?
It is important not to make significant changes to your ad campaigns while completing the learning phase.This is the time taken by Doceree’s algorithm to learn about your ads and their audiences, a...
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What is your optimization approach?
Optimization of a campaign ensures that the campaign’s results are as consistent and positive as possible. We optimize a campaign to ensure that the impressions deliveries reach the right audiences...
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When running multiple specialities are you able to provide a breakdown by each speciality?
In our reports we provide a breakdown by speciality within the system, even if multiple specialisations have been included within the same audience within Doceree Target. We can also create separa...
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Can we export the data from the platform into our own dashboards/BI tools?
We provide comprehensive access to all Analytics reporting, allowing our advertising partners to export data effortlessly in PDF or CSV formats.For new partners, we offer fully customized reports t...
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What is your optimization approach?
The platform's optimization approach is built on a combination of manual operational controls, AI-driven real-time recommendations, and integrated measurement segments. The primary goal is to enhan...