Customer Support
- Total activity 348
- Last activity
- Member since
- Following 0 users
- Followed by 1 user
- Votes 0
- Subscriptions 208
Articles
Recent activity by Customer Support-
What are some of the ‘data points’ that can be shared to make messages more relevant and rewarding?
Clinical data points that partners can include in their API calls include: Age Gender Insurance Vital Signs (Temperature, BP, Pulse, Respiration) Prescription (NDC) Prescription history (NDC) Diag...
-
Does your analytics include post-click tracking?
Yes, our analytic engine provides always-on data on prescriptions. The Prescription tab within the Measure section of the Marketing Platform provides clinical data analysis for campaigns or sub-cam...
-
How/When should we optimize campaigns within the Doceree Marketing Platform?
It is important not to make significant changes to your ad campaigns while completing the learning phase.This is the time taken by Doceree’s algorithm to learn about your ads and their audiences, a...
-
Email based integrations - Ad Slot/s Integration
The Doceree Publisher Tag (DPT) is an ad-tagging library for ‘Doceree for Publisher’ program which is used to dynamically build ad requests. It takes key details from you (such as ad unit code, a...
-
Would I know the brand names and campaigns that advertised on my platform?
No, Doceree doesn’t disclose the name of the brands of the campaigns published on your platform. You will be given access to proprietary real time performance dashboard, which will help you ...
-
Sunset Notification and Migration Steps
Important Update: Migration to New Publisher Platform (Doceree Ad Manager) Dear Valued Publishing Partner, We are writing to inform you about an exciting upcoming change designed to enhance your ex...
-
Is HCP user experience compromised by messaging?
We support messaging with a variety sizes (all sizes recognized by the IAB) and the location is controlled by the partner. We also focus on non-clickable messaging so the HCP is not diverted from ...
-
Can we export the data from the platform into our own dashboards/BI tools?
We provide comprehensive access to all Analytics reporting, allowing our advertising partners to export data effortlessly in PDF or CSV formats.For new partners, we offer fully customized reports t...
-
What is your optimization approach?
The platform's optimization approach is built on a combination of manual operational controls, AI-driven real-time recommendations, and integrated measurement segments. The primary goal is to enhan...
-
Header Bidding integrations - Platform Integration
This is a one-time, 3-step process. Once the website is integrated, you can add any number of ad slots at any point in time. For adding each website, redo the same process. There is no limit to the...