Customer Support
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Activity overview
Latest activity by Customer Support-
Customer Support created an article,
Static and Dynamic IP addresses in an ABM campaign
Static IP address and how does it work? A static IP address is an IP address that doesn’t change. When a device is assigned a static IP, the address won’t change over time, which can help some onli...
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Customer Support created an article,
What is the implementation process at publisher’s end?
Doceree’s implementation methodology focuses on understanding the project goals at the time of contract signing, by immediately prompting the Partner Success Phase and moving the client into Onboar...
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Customer Support created an article,
What is the implementation process at publisher’s end?
Doceree’s implementation methodology focuses on understanding the project goals at the time of contract signing, by immediately prompting the Partner Success Phase and moving the client into Onboar...
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Customer Support created an article,
How can I measure the performance of my account based messaging?
The performance can be measured by assessing a pre campaign vs. post campaign metric. We also have an Account Lift Graph to assess the account lift.
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Customer Support created an article,
Can I target accounts based on a specific geography?
Yes, users now have the option of implementing account-level geo fencing per state or across an entire ABM campaign.
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Customer Support created an article,
Can I trigger an ad to a specific pharmacy?
Yes, The National Council for Prescription Drug Programs (NCPDP) ID, also known as the Pharmacy ID, has now been added as an additional trigger in Business Rules that advertisers can choose when cr...
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Customer Support created an article,
How can I ensure that the HCPs are aware of the copay offset program of my brand?
Doceree Assist – Patient Affordability Messaging A specialized product to communicate patient affordability messaging to patients, at prescribing moments within eRx platforms and capturing higher n...
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Customer Support created an article,
Our drug is a specialty pharmacy distributed product. Do you have specialty pharmacy reach?
Given that we use NDC codes to guide the targeting, our interaction with an HCP occurs ahead of the pharmacy one. It allows us to inform the HCP to select the correct pharmacy for their patients, i...
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Customer Support created an article,
Can you provide exclusivity/100% SOV?
Doceree has the capability that enables us to provide 100% Share of Voice (SOV), so we can provide exclusivity to our partners. Agreements pertaining to exclusivity primarily depend upon campaign b...
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Customer Support created an article,
Can you provide exclusivity/100% SOV?
Doceree has the capability that enables us to provide 100% Share of Voice (SOV), so we can provide exclusivity to our partners. Agreements pertaining to exclusivity primarily depend upon campaign b...