Customer Support
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Recent activity by Customer Support-
How does your system build an audience, can you share the details?
Doceree’s system can build an audience on the basis of the following parameters: HCP specialties, Geography and ZIP codes.Once the information is fed into the system, the system identifies relevant...
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How can I be attentive to creative specifications?
The following specifications are guidelines to deliver optimal results when you are designing and developing your banner ads:DimensionsBanner sizes tend to run in several standard dimensions, depen...
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How does Doceree benchmark for CTR performance?
Prior to a campaign going live, Doceree will provide an indicative campaign performance report that is based on historical data and the creative assets provided.We generally estimate a CTR of 0.10%...
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What is the set up of Doceree file deliveries?
For Doceree to run list match against a target audience, clients and partners can deliver files to the following locations: Client's SFTP server Client's Amazon Web Services (AWS) S3 buckets Docere...
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Why this Ad?
For Physicians The sites and apps you use work with online advertising companies to provide you with advertising that is as relevant and useful as possible. Personalization may be informed by vari...
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How do you create text ad campaigns?
Build an advertising campaign that will reach the right physician at the right time.This step by step process will guide you to create an impactful campaign.Step 1: Basic DetailsBrand: Displays th...
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Can you explain how your system builds an audience and share the details?
The Doceree system enables standard HCP-based list building in the Marketing Platform and uploading existing user data.1. Standard Targeting in the Marketing PlatformWithin the Plan section, users ...
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Can you share data of individual physicians who are targeted in the campaign, with us?
Yes, we can share data at the individual physician level if specifically requested. On a regular basis, we provide a campaign report that includes the NPIs (National Provider Identifiers) of the ph...
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How much service fee does Doceree charge?
Doceree charges service fees under the following heads:Tech Access FeeDoceree charges a 10% (of media spend) tech fee for the technological set up and for running and implementation of programmatic...
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How does Doceree benchmark for CTR performance?
Prior to a campaign going live, Doceree will provide an indicative campaign performance report based on historical data and the provided creative assets. We generally estimate a CTR of 0.10%-0.20% ...