Customer Support
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Recent activity by Customer Support-
How much time does it take to integrate to the platform?
It is a quick and simple integration. We can integrate in under a week with dedicated resources assisting you and your team throughout the process. Our implementation documents are available [here].
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What kind of HIT (Health Information Technologies) platforms qualifies for partnering with Doceree?
Doceree shares messages from Life Science companies that are hyper relevant to treatments prescribed by providers. Therefore, we work with platforms that are HCP (Health Care Provider) facing. Thes...
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Is the platform managed or self-service?
The Doceree platform is a self-service tool that empowers advertisers to independently build, manage, and analyze their marketing initiatives. Instead of relying on external brokers or manual proce...
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Will I, as an advertiser, get access to the Doceree platform? And can I add more team members to the same?
Yes, as an advertiser, you get direct access to the Doceree platform through a dedicated Advertiser Dashboard, and the system is designed to support multiple team members within an organization.Pla...
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What reporting metrics can I expect?
Reporting metrics on the Doceree platform are categorized by module (whether Marketing Platform or Market Access) and campaign type, providing a mix of standard advertising KPIs, prescription-level...
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What is your cancellation policy?
We expect a notice period of minimum 30 days, from your side, before we initiate the process to cancel or terminate any ongoing campaign.
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Privacy Policy - India
Doceree Inc (“Doceree”, “we”, or “us”) operates an advertising platform that helps publishers and advertisers (our “Clients”) purchase advertising space, target audiences that are likely to be inte...
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Privacy Policy - United States
Doceree Inc (“Doceree”, “we”, or “us”) operates an advertising platform that helps publishers and advertisers (our “Clients”) purchase advertising space, target audiences that are likely to be inte...
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Privacy Policy - Europe
Doceree UK Ltd respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data and tell you about your privac...
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Publisher Payment Process
Every publisher will be paid at the end of the month, for the inventory utilized by different brands and media agencies. Doceree does not work on minimum-guarantee model. All the earnings are as pe...