Customer Support
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Recent activity by Customer Support-
What is the standard viewability I can expect with Doceree?
At Doceree, we strictly adhere to the industry-standard IAB (Interactive Advertising Bureau) guidelines for measuring display ad viewability. This ensures accurate tracking and enables us to calcul...
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Can I target accounts based on a specific geography?
Yes, you can target accounts based on specific geography using several different methods within the Plan section of the Marketing Platform module.1. Hospital Account Location FiltersWhen creating a...
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How do you manage campaigns on dashboard?
In one place, the user can access advanced analytics associated with the duration, spend and performance for every past and present campaign.In order to access the manage campaigns screen, the user...
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How can I create an HTML5 rich media ad item?
Must be an HTML5 Document that follows W3C standards:Web browsers should render the ad like a web page.Please use “index.html" convention for naming initial .html file.Content must be preceded by t...
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How can I measure the success of engagement based campaigns?
At Doceree we encourage the use of 3rdparty tracking and creatives to allow our advertiser partners to measure the benefits of using the Doceree platform.We place your ads in secure environments to...
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How can I create an HTML5 rich media ad item?
Must be an HTML5 Document that follows W3C standards:Web browsers should render the ad like a web page.Please use “index.html" convention for naming initial .html file.Content must be preceded by t...
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How do you manage campaigns on dashboard?
Campaign management is primarily handled through the Manage Campaign page of the Marketing Platform, which serves as a central hub for tracking, editing, and analyzing your brand's various initiati...
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What is your approach to targeting? Are you deterministic or probabilistic?
Doceree’s targeting approach is fundamentally deterministic and identity‑driven, rather than probabilistic. Instead of modelling or guessing who a user might be based on their respective behavioral...
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What are the bidding strategies for Programmatic Ad pricing models?
Following are the bidding strategies:CPM: Also known as Cost per Mille or Cost per Thousand Impressions, this bidding strategy is used for campaigns where you want to increase the visibility of you...
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My KPIs comprise of clicks/CTR/landing page views - how do I design the best possible creative?
To ensure better results from CTR, it is always recommended that you make use of rich media creatives with a visible CTA (Call-To-Action) button. There can also be multiple CTAs on a page if there ...