Customer Support
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Recent activity by Customer Support-
How many HCPs do I need to begin?
At least 100 active HCPs on your platform.
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Can we target using specific keywords?
Yes, you can target specific audiences using keywords by utilizing the Keyword Tab in the Marketing Platform during the target group creation process. A keyword list on the platform is defined as a...
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Are there any size restrictions for sharing assets?
Yes, there are size restrictions, which should be taken care of when you share assets with us. The file size should not be more than 200 KB. As far as dimensions are concerned, there are about 14 d...
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What other engagement based KPIs should I look for, apart from CTR?
A higher CTR doesn’t always equate to enhanced user engagement. At Doceree, we encourage the use of third-party tracking of creatives, enabling our advertiser partners to measure the benefits of us...
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Is adding credit card for activating account necessary?
It is not always necessary to add your credit card for activating an account. There is also a provision of monthly invoicing, in addition to adding a credit card.
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Program Policy - India
These Doceree Inc Advertising Program Terms (“Terms”) are entered into by Doceree Inc(“Doceree”) and the entity executing these Terms or that accepts these Terms electronically (“Customer”). These ...
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Program Policy - United States
These Doceree Inc Advertising Program Terms (“Terms”) are entered into by Doceree Inc(“Doceree”) and the entity executing these Terms or that accepts these Terms electronically (“Customer”). These ...
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Program Policy - Europe
These Doceree Inc Advertising Program Terms (“Terms”) are entered into by Doceree Inc(“Doceree”) and the entity executing these Terms or that accepts these Terms electronically (“Customer”). These ...
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App-based integrations (Android) - Platform Integration
Android SDK Documentation – PRE-REQUISITES Use Android Studio 3.2 or later minSdkVersion 16 or later compileSdkVersion 28 or later Recommended: Create a Doceree publisher account and register you...
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Sunset Notification and Migration Steps
Important Update: Migration to New Publisher Platform (Doceree Ad Manager) Dear Valued Publishing Partner, We are writing to inform you about an exciting upcoming change designed to enhance your ex...